In case you were wondering...

If you’re not 100% satisfied, please contact our customer service team at support@kohomba.com within 30 days of purchase. We will request photos of the product and guide you through the claims process.

Our products are currently made with 100% cotton and greige cotton — natural materials chosen for their comfort, quality, and durability. As our collection evolves, we’ll continue to work with thoughtfully sourced materials that reflect our values: natural whenever possible, rooted in tradition, and made to last.

To keep your batik design looking its best.

1. For small messes, spot clean if possible. If necessary, hand wash in cold water with like colors, and lay to dry.
2. Avoid direct sunlight: Keep the cushion away from sunlight to prevent fading during use.

While some items may be machine washable, we recommend hand washing to extend the life of your products. Always check the care label for specific instructions.

Orders are typically processed and shipped within 2–3 business days.

For deliveries within Canada, shipping times range from 3–9 business days, depending on your location.

For U.S. orders, standard international shipping takes approximately 4–8 business days, while express shipping delivers within 2–3 business days.

We currently ship within Canada and the U.S.

If you're located outside these regions and would like to place an order, feel free to contact us at support@kohomba.com —
we’ll see if it’s possible.

Feel free to reach out to us at any time — we’re here for questions, product recommendations, and feedback. Just email support@kohomba.com.