Privacy policy

Last updated: March 20, 2025

This Privacy Policy describes how Kohomba (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kohomba.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

  • Contact details: Name, address, phone number, and email.
  • Order information: Billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: Username, password, security questions, and other information used for account security purposes.
  • Customer support information: Any information you include in communications with us, such as messages sent through our Services.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other details regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., credit/debit card information, billing address) to process your payments.
  • When you visit our Site, open or click on emails we send, or interact with advertisements, third parties may collect data using online tracking technologies.

Cookies

Like many websites, we use Cookies on our Site. For more details, visit Shopify's Cookie Policy.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legal purposes, and business operations. This includes:

  • Vendors and service providers performing functions on our behalf (e.g., IT management, payment processing, data analytics, customer support).
  • Business and marketing partners for advertising and promotional purposes.
  • Corporate affiliates within our business group.
  • Legal authorities when required by law.

Children’s Data

The Services are not intended for children, and we do not knowingly collect any personal information from children.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no security measure is 100% secure.

Your Rights

  • Right to Access: Request details about your personal information.
  • Right to Delete: Request deletion of your personal data.
  • Right to Correct: Request corrections to inaccurate personal data.
  • Right of Portability: Request a copy of your data in a portable format.
  • Managing Communication Preferences: Opt out of promotional communications anytime.

Contact

If you have any privacy-related inquiries, contact us at info@kohomba.com.